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Dear Valued Patient,

The Orthopedic Institute of Wisconsin is dedicated to providing state of the art care to all patients afflicted with painful bone, muscle, tendon and joint cartilage disorders. During this unprecedented time of dealing with COVID-19 we all need to listen to the advice of our public health experts to stay safe and healthy.

To that end we have defined the following guidelines for continuing to be there for you:

These guidelines define how we will run our practice in this challenging time – in a safe and high-quality manner. We are confident that looking out for your safety – and the safety of our employees – is the right thing to do.

Speaking of our employees, we are running on a reduced schedule, and we are supporting our employees during this very stressful time through financial and emotional support so they can take care of their families – and themselves. Our employees are a key part of providing our excellent service to you – and we appreciate all that they are doing during this difficult time.

Email and text messaging are open networks, which provide little protection for the confidential exchange of health-related information – and is not usually a HIPAA compliant secure means of communication, however, during this time, the government has relaxed such restrictions in order to facilitate access to care. That being said, if you choose to communicate with us through text messaging you are also accepting that this communication is not secure nor compliant with regulations set forth by HIPAA.

We also now have the capability to have a “tele health” visit between you and your care team using technology. Please let your care team know if that is something you are interested in.

Please call us on 414-384-6700 to be connected with your doctor and care team. Or you can reach out to them directly through your patient portal.

We are continuing to monitor the ever-changing conditions and will re-evaluate as things change.As always, we truly appreciate that you are giving us the privilege of caring for you.

 

Stay safe and healthy.

With warmest regards,

The OIW Medical Team